Category Archives: Windows and Siding

Posts under the windows and siding category chronicle the problems with our windows and siding project, namely with Lowe’s Improvement Stores and Adams Home Exteriors in Richmond, VA. First off, please note that all of our postings are officially our opinions of the facts involved. We have supporting information for all experiences; however, we do not want our postings to be considered defamatory. If you are a homeowner thinking of using Lowe’s and/or Adams Home Exteriors, please seriously think about our opinions expressed herein but realize that they are not assertions of facts. Please make a decision to go with a service or not go with a service based on all available facts you have available.

Video and Photos Update of Windows Issues

Posted on January 4, 2018 by

This is a video shot today when installation stopped after two windows.  It highlights the following: Fiberglass is not being installed into the head expander (see earlier post today and more on that below). Sealant is not being applied to before … Continue reading →

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Windows Delivery and Installation Issues

Posted on January 4, 2018 by

So Lowe’s left a message at home that windows would be delivered Tuesday morning between 9:30 and 10:30am.  There was no return number or instructions.  Nonetheless, I stayed Tuesday morning for the deilvery.  The windows arrived at 11:15am (only 45 … Continue reading →

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Windows Updates

Posted on December 29, 2017 by

Shawn Adams emailed me today: We will be out to install the windows Weds. I will set up for the siding stuff next week as well depending on the light boxes and j block getting to the supplier. The roof … Continue reading →

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Who to get help?

Posted on December 28, 2017 by

So Lowe’s Home Improvement obviously has struggles trying to deal with how to help customers through a home improvement project.  As I documented previously, we were not told who to contact for installation problems.  The order agreement says it should … Continue reading →

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